Data protection

The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the applicable legal provisions (GDPR, Austrian Telecommunications Act 2003 – TKG 2003). In this Privacy Policy, we inform you about the most important aspects of data processing in connection with our website.

Contacting us
If you contact us via the contact form on our website or by email, the data you provide will be stored by us for six months for the purpose of processing your request and in case of any follow-up questions. We will not disclose this data to third parties without your consent.

Cookies
Our website uses cookies and similar technologies. These are small text files or comparable technologies that are stored on your device using your browser. Some of these technologies are necessary for the technical operation and security of the website. Other cookies and technologies are used in particular to analyse the use of our website and for tracking and marketing purposes and are only activated with your consent. You can adjust or withdraw your consent at any time via the settings of our cookie banner. Disabling non-essential cookies and technologies may result in certain functions or content being unavailable or only available to a limited extent.

Data storage
Please note that, for the purpose of simplifying the purchasing process and subsequent contract processing, the IP address of the connection owner is stored in connection with cookies. In addition, your order data (name and address as well as the items ordered) are stored for the purpose of processing the contract. The data you provide is required for the fulfilment of the contract or for the implementation of pre-contractual measures. In the event of a contract being concluded, all data arising from the contractual relationship will be stored until the expiry of the statutory tax retention period (7 years). Data processing is carried out on the basis of the applicable legal provisions of Section 96 (3) TKG and Article 6 (1) lit. a (consent) and/or lit. b (necessary for the fulfilment of a contract) GDPR. The respective organiser has access to your order data (name and address as well as the items ordered). The organiser is likewise obliged to process this data in accordance with the applicable data protection regulations. Your data may also be transferred to the respective payment service provider for the purpose of processing the payment of the purchase price.

Web analytics
Our website uses functions of the Matomo web analytics service. Matomo is used to statistically analyse how this website is used. It collects information about how visitors use the website, such as which pages are viewed, how long visitors stay on the website, and how they navigate through the website. The data collected helps us improve the website and our services. Matomo is operated on our own server system. The data collected is not passed on to third parties. Analytics technologies are only activated with your consent. The user data is pseudonymised and stored for a period of 360 days.

Google Tag Manager
Google Tag Manager is used to technically manage and integrate tracking and marketing services on this website. It serves as a technical interface and does not determine which services or providers are used through it. Google Tag Manager itself is not used for analytical purposes. However, additional tracking and marketing services may be integrated through it. These services are only activated on the basis of your respective consent.

Tracking and marketing
The respective customer may use its own tracking and marketing services on this website. These may include, for example, services provided by Google, Meta (Facebook/Instagram), TikTok, or other third-party providers. The respective customer independently decides which tracking and marketing services are used through its Google Tag Manager. With your consent, these services may collect information about your use of the website, your device, and your interactions with its content and transmit this information to the respective providers. The data may be processed in particular for analytics, reach measurement, optimisation, and the delivery of advertising. coupona only provides the technical infrastructure for this purpose and does not determine which tracking and marketing services the respective customer uses.

Newsletter
You have the option of subscribing to our newsletter via our website. For this purpose, we require your email address and your consent to receive the newsletter. Once you have subscribed to the newsletter, we will send you a confirmation email containing a link to confirm your subscription. You can cancel your newsletter subscription at any time. Please send your cancellation by email or use the unsubscribe link provided in a newsletter. We will then promptly delete your data relating to the newsletter service.

Your rights
You generally have the rights to access, rectification, erasure, restriction of processing, data portability, withdrawal of consent, and objection. You may withdraw your consent at any time with effect for the future. The lawfulness of processing carried out prior to the withdrawal of consent remains unaffected. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you have the right to lodge a complaint with the competent supervisory authority. In Austria, this is the Austrian Data Protection Authority (Datenschutzbehörde).

Contact
coupona GmbH
Klimm 1a
A-6644 Elmen
Email: support@coupona.io
VAT ID: ATU82427358